Terms & Conditions

Last updated 8 November 2026

Kova is operated by Mesani Group (Pty) Ltd, its parent company (“we”, “us”). These terms apply when you use Kova: the website at travelkova.com, the web app at app.travelkova.com, and the mobile apps when they launch. By creating an account or using Kova, you agree to them. Please also read our Privacy Policy.

1. Your account

• You must be at least 16 years old to use Kova.
• Give accurate information and keep your password safe. You’re responsible for activity on your account.
• Tell us at hello@mesani-group.com if you think someone else has access to your account.

2. Trips and your crew

When you create or join a trip, its plans, bookings, expenses and balances are shared with everyone on that trip. Only invite people you’re happy to share that information with. A trip’s owner can add and remove members.

3. Your content

You own what you add to Kova: trips, notes, expenses, uploaded documents and forwarded emails. You give us permission to store, process and display that content only as needed to run Kova for you and your crew, including passing it to the service providers listed in our Privacy Policy. Only add content you have the right to share.

4. Travel information is guidance, not advice

Entry rules change often and depend on your circumstances. You are responsible for holding the right passport, visas and travel documents, filing required declarations, and checking flight times with your airline. Kova is not a travel agent, airline or government service.

5. Money and expenses

Kova helps you record shared spending and suggests who should pay whom. It does not hold, send or process money, and calculations depend on what you and your crew enter. Settle up directly with each other.

6. Acceptable use

Don’t use Kova to break the law, harass people, send spam (including invitations to people who haven’t agreed to hear from you), upload malware, try to access other people’s data, or interfere with or overload the service. We may suspend accounts that do.

7. Third-party services and links

Kova links to and relies on other services, such as airline check-in pages, government declaration portals and sign-in with Google. Their own terms apply, and we’re not responsible for them.

8. Changes and availability

Kova is free to use today. We’re continually improving it, so features may change, and we may introduce optional paid features in future; we’ll tell you before anything you use starts to cost money. We aim to keep Kova available but can’t promise it will always be uninterrupted or error-free.

9. Ending your use

You can stop using Kova and delete your account at any time from your profile. We may suspend or close accounts that break these terms, and we’ll tell you why where we reasonably can.

10. Liability

Kova is provided “as is”. To the extent the law allows, we are not liable for indirect or consequential losses, or for losses caused by relying on travel information in Kova, such as missed flights, refused boarding or entry, or visa costs. Nothing in these terms limits rights you have under consumer protection law that cannot be excluded.

11. Governing law

These terms are governed by the laws of the Republic of South Africa, without affecting any mandatory consumer rights you have where you live.

12. Changes to these terms

If we change these terms in a material way, we’ll update the date above and let you know in the app or by email. Continuing to use Kova after that means you accept the updated terms.

13. Contact

Questions? Email hello@mesani-group.com.